This code defines the rules of engagement between Staff of SME Mauritius, Entrepreneurs, Customers and other service users. Irrespective of their size, SME Mauritius believes that all SMEs are equally important and should be given equal consideration.
entrepreneurs and foster their
growth and success.
• Actions in case of failure to respect
terms of engagement
The following actions will be taken in case provisions of the above code of conduct is not followed :
Staff Engagement
Treat Entrepreneurs with respect and be committed and disciplined in their approach
Engage in fruitful relationships that foster delivery of seamless support services
Be guided by a sense of fairness, equity, ethics and integrity in all their dealings
Strive to gain and maintain the trust of Entrepreneurs and other customers at all times and over the long run
Customer Engagement
Respect staff at all times and which is a condition of our engagement
Not indulge in intimidating or offensive behavior as it is not acceptable to SME Mauritius
Refrain from any verbal or physical abuse as it will not be tolerated
